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Muthoot FinCorp Address

Registered Office Address

Muthoot FinCorp Ltd Muthoot Centre, TC No.27/3722, Punnen Road, Thiruvananthapuram Kerala 695039

1800-102-1616 0471-4911560

customercare@muthoot.com

Trivandrum (Corporate Office)

Muthoot FinCorp Ltd. MG Road, Near Spencer's, Trivandrum - 695 039

0471 4911550 / 0471 4911430

customercare@muthoot.com

Ernakulam (Regional Office)

Muthoot FinCorp Ltd. MUTHOOT TOWERS, COLLEGE ROAD P.O, M.G. ROAD, OPP.CENTRE SQUARE MALL, ERNAKULAM, KERALA- 682035

0484 - 4161616

customercare@muthoot.com

Locate Nearest Branch

We have close to 3600 branches across India

Digital Lending Platform

Muthoot FinCorp ONE

Muthoot FinCorp ONE

Digital Lending Platform

Personal Loan Lender

Muthoot Capital

Muthoot Capital

Personal Loan Lender

Lending Service Providers

Oolka | Sixdis Technologies Private Limited

Oolka | Sixdis Technologies Private Limited

Referral Partner

Kredmint Technologies Private Limited

Kredmint Technologies Private Limited

Lending Service Providers

Arthashastra Fintech Private Limited

Arthashastra Fintech Private Limited

Lending Service Providers

GetClarity Fintech Services Pvt. Ltd.

GetClarity Fintech Services Pvt. Ltd.

Lending Service Providers

Paytm(One97 Communications Limited)

Paytm(One97 Communications Limited)

Lending Service Providers

MAKSPay Fintech Solutions Private Limited

MAKSPay Fintech Solutions Private Limited

Referral Partner

BharatPe Money (Resilient Digi Services Private Limited)

BharatPe Money (Resilient Digi Services Private Limited)

Lending Service Providers

SOLV

SOLV

Lending Service Providers

Finbox

Finbox

Technology Solution Partner

Finaleap Finserv Private Limited

Finaleap Finserv Private Limited

LSP Partner

MoneyMitr | Capsolve Technologies Private Limited

MoneyMitr | Capsolve Technologies Private Limited

LSP Partner

WOGOM | World Goods Marketplace Private Limited

WOGOM | World Goods Marketplace Private Limited

LSP Partner

United Capital

United Capital

LSP Partner

Asset Direct DBA CreditLinks India Private Limited

Asset Direct DBA CreditLinks India Private Limited

EDI

Ru Loans

Ru Loans

DSA

Parker's Ventures

Parker's Ventures

DSA

Andromeda

Andromeda

DSA

Spice Money Limited

Spice Money Limited

Lending Service Providers

PhonePe Lending Services Private Limited (Formerly known as ‘PhonePe Credit Services Private Limited’ and ‘Explorium Innovative Technologies Private Limited’)

PhonePe Lending Services Private Limited (Formerly known as ‘PhonePe Credit Services Private Limited’ and ‘Explorium Innovative Technologies Private Limited’)

Lending Service Providers

Moneyview Loan sourcing, servicing, customer lifecycle management

Moneyview Loan sourcing, servicing, customer lifecycle management

Lending Service Providers

Advanz

Advanz

LSP

Flexi Payment

Flexi Payment

LSP

FinAGG

FinAGG

LSP

Grievance redressal mechanism

Customers who wish to provide feedback or send in their complaint may use the following channels between 09:00 am and 6:00 pm, on Monday to Saturday (except on national holidays).

Internal Machinery to handle the customer complaints.

1800 102 1616 (Toll free)

Customercare@muthoot.com

Muthoot Fincorp Limited, Muthoot Centre, TC No 27 / 3022, Punnen Road, Thiruvananthapuram, Kerala, India - 695001

In case the complaint is not resolved within the given time or if he/she is not satisfied with the solution provided, the customer can approach the Grievance Officer of Muthoot FinCorp:

Ms. Julia Mathew

julia.mathew@muthoot.com

*Contact between 09.00 am to 6.00 pm (Monday to Saturday except on National Holidays)